Quote Originally Posted by VOIPoTim View Post

For our residential service, we will not be offering a BYOD option like I've alluded to in the past. Provisioned hardware or softphone only.

... snip ...

BTW, don't worry. We'll "grandfather" everyone in the BETA in if they want to continue to use alternate devices. Policies will always change from time to time, but it's always good to keep those changes targeted towards new customers when possible.
Phew! Glad to know I'll be able to keep my * system on the Residential line. I see no reason it won't work with Express, as you'd forward to a SIP address (or other number) that's independently managed. Also, without having the outbound minutes on the Express platform, there's much less fraud/abuse potential.

This is just one example. Our new billing system uses a score based system for orders that looks at billing address, IP location in reference to billing address, phone number NPA/NXX to billing address, etc and assigned a "score" to the order. If it's above a certain threshold, it's flagged to review before the charge is even processed. In those cases, we'll be calling the cardholder to verify.
Out of curiosity... Will new customer signup have real-time DID inventory? If so, once a customer completes the process, is the number they selected removed from inventory, pending account setup (and, if a 'bad' score, order confirmation)? As a new customer, I'd be peeved if I had selected a desirable DID, and it was 'stolen' from me by someone else signing up who either happened to have a 'better' fraud score, or had their account confirmed (for whatever other reason) before mine.