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Knowledge Base Home All Categories Home/Home Office VoIP VoIP Reseller Program	Category Articles What is the 2nd Line (cloned)? Added on Wed, Sep 8, 2010 A 2nd line cloned is not another telephone number. The VOIPo phone adapter that you receive has two phone line ports for you to utilize. By default, the 2nd port is a clone of the first line port configured with the same phone number but just... Read More How do I order the Virtual Fax Service? Added on Wed, Sep 8, 2010 VOIPo provides a virtual fax service for customers who wish to have a fax line. To order this service please do the following from your vPanel Account Management Tool (https://secure.voipo.com): 1) Click on Features ... Read More Telemarketer Block Added on Mon, Sep 6, 2010 Telemarketers are getting more and more crafty these days. We have integrated a telemarketer block system driven on community based submissions. If you enable this feature, any calls flagged by you or other VOIPo users as... Read More Call Forwarding Added on Mon, Sep 6, 2010 At the click of a button, instantly forward all calls to an alternative phone number of your choosing. Additionally, you may forward calls based on a custom pre-defined criteria (Custom Inbound Call Routing). Read More Call Blocking Added on Mon, Sep 6, 2010 Block calls based upon your own unique criteria, all from the comfort of your web based vPanel account (located under Features -> Call routes). Add specific numbers to block, or create your own custom rules (such as blocking entire area... Read More How can I block private or restricted numbers from calling me? Added on Tue, Sep 7, 2010 To block private or restricted calls: 1) Log in to your account at https://secure.voipo.com 2) Select the tab labeled "Features" 3) Click the drop down menu next to "Block Private... Read More Outgoing Caller ID Added on Mon, Sep 6, 2010 Select between sending your outgoing caller ID, marking your call as Private, or blocking all outgoing caller ID information (will typically show as Unknown). Available under the Feature tab of vPanel. Read More Speed Dial (Custom Outbound Route) Added on Mon, Sep 6, 2010 To setup speed dial, login to the vPanel at https://secure.voipo.com 1) Click on Features 2) Click on Call Routes in the navigation bar up top 3) In the Outbound... Read More Network Failover Forwarding Added on Mon, Sep 6, 2010 Did the kids bring down the home Internet again? With Failover Forwarding, simply specify an alternative contact number and our system will automatically forward calls anytime you've lost connection to our network. By default... Read More Do Not Disturb Added on Mon, Sep 6, 2010 Not in the mood for conversation? Turn 'DND' on, and all calls will be forwarded to voicemail or a busy tone. Read More

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