Vpanel Observations

**NY Tel Guy** · 05-02-2008 03:28 PM

Originally Posted by VOIPoTim

Well in these cases if you did need to call 911 with them at least it would still go through, it's just the updating that was the issue.

I spoke with the owner of the 911 provider a few minutes ago and there were some unique circumstances surrounding the numbers in the ViaTalk account (which I won't get into) that had them flagged in a way that their CS people didn't know what to do with them.

We discussed the situation and he's assured me that we'll be good to go on Monday for all ViaTalk numbers in terms of the updating.

Was one of the issues that I had an expired Credit Card on the VT account (done deliberately because I refused to pay the extra 911 fees) when I was grandfathered yet they continued to try and charge me.
So I dealt with it with my pocketbook.....

**VOIPoTim** · 05-02-2008 04:24 PM

Originally Posted by NY Tel Guy

Was one of the issues that I had an expired Credit Card on the VT account (done deliberately because I refused to pay the extra 911 fees) when I was grandfathered yet they continued to try and charge me.
So I dealt with it with my pocketbook.....

It wasn't specific to your DID, it was something affecting VT's account there as a whole.