Hardware Update

[voxabox]

Hi, Tim....

123 does get me into the 502 static and basic screens, but when going to any other tabs, it keeps asking for a new password and nothing I have works.

Thanks....

burris

"123" is the "user" password to the HT-502
"user" login allows LAN administrations, "administrator" login, other ATA/SIP administrations (which is under controlled/provisioned by the ITSP - i.e., VOIPo)

[burris]

"123" is the "user" password to the HT-502
"user" login allows LAN administrations, "administrator" login, other ATA/SIP administrations (which is under controlled/provisioned by the ITSP - i.e., VOIPo)

Strangely enough, the first time a few days ago that I tried it, I did have access. Then it only did as I described above.

My need is to set up both my lines in the ATA..

[Brian]

Strangely enough, the first time a few days ago that I tried it, I did have access. Then it only did as I described above.

My need is to set up both my lines in the ATA..

I believe Tim said the 502's will be able to support 2 VOIPo lines, but not be provisioned for any other services. VOIPo can provision your 2nd line from their service, if you have one.

[voxabox]

Strangely enough, the first time a few days ago that I tried it, I did have access. Then it only did as I described above.

My need is to set up both my lines in the ATA..

Is your HT-502 provided via VOIPo?
if it is, there is a good chance that you got in before it was fully provisioned by VOIPo provisioning server (IIRC, upon rebooting, the unit pulls the configuration/provision from the server)
Anyways, if your HT-502 is supplied via VOIPo, contact support. They will take care of the provisioning for you

[burris]

Is your HT-502 provided via VOIPo?
if it is, there is a good chance that you got in before it was fully provisioned by VOIPo provisioning server (IIRC, upon rebooting, the unit pulls the configuration/provision from the server)
Anyways, if your HT-502 is supplied via VOIPo, contact support. They will take care of the provisioning for you

I did get it from them and they only pre-programmed up my new line on one of the ports. I did contact them and am waiting for a reply..
Tim wanted me to try it for both my lines as a test and I will do so as soon as I can open the other door.

Thanks..