Support hours?

[VOIPoTim]

I'll make sure the site is fixed tomorrow. Officially it's 9-6, but we are staffed a little beyond those hours...just not offering frontline phone/chat support during that time yet.

On weekends, we have systems admins working, but they don't get involved with frontline sales/support much except for outages.

Over time, we'll expand this as people are trained and we're more process oriented internally.

Or....I could place a quick call to Guam and go 24/7 with support Friday